What is Ticketcity?
TicketCity is an online marketplace for event tickets, offering a wide selection of seats for concerts, sports, and theater. Customer experiences are mixed, with some praising helpful customer service and easy purchasing, while others report issues with ticket delivery, incorrect seating, and lack of refunds.
Who Is Ticketcity Best For?
Based on customer reviews, Ticketcity works well for:
- Businesses seeking tickets to local events with flexible dates — Some reviewers report positive experiences with customer service resolving issues and finding alternative tickets.
- Companies looking for tickets well in advance of the event — Positive reviews mention receiving tickets with ample time before the event.
Some reviewers mention high fees and inflated prices compared to purchasing directly from the venue.
Our take: TicketCity offers a wide selection of event tickets, but its inconsistent service and problematic refund policies make it a risky choice for small business owners. While some customers report positive experiences, the prevalence of negative reviews regarding ticket delivery, accuracy, and customer service suggests a lack of reliability. Small businesses seeking event tickets should carefully weigh the potential risks and consider alternative providers with more consistently positive feedback before using TicketCity.
Small business owners can save with 5 active coupon codes or read our full review analysis before making a decision.
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